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About: http://data.yelp.com/Review/id/nhSMuxfV_l560MZPukZylA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-10-17 00:00:00 (xsd:dateTime)
itemReviewed	UPMC Presbyterian
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	Usually my visits here have been amazing, however, this one has been lackluster and continues to do so as the days go on. My father is in here recovering from recent survey and when he got out of surgery it took them about 9 hours to find him a bed and get him to a room, then the bed they found him was broken. So he has been uncomfortable after major surgery and unable to sleep due to bring on a broken bed for over 60 hours. So the hospital care coach, nurses and doctors told us they would get him a new bed, and more than 60 hour later, he's still in this broken bed. Also his gown does not fit or cover him, so the gown they ordered has also taken more than 48 hours to come in and upon his discharge still has not come in. On top of all of this, the ceiling tile fell in his wing. Yes, the ceiling tile fell and laid on the ground for 4 hours... This was only after housecleaning walked over it and did not clean it up, twice. I'm pretty sure it's a fire hazard and in general not safe or clean to have a ceiling exposed in a recovery wing. I went to find the patient advocate, and they also have been terrible. You cannot just go down and meet with the advocate, you have to call them. But please understand, they have office hours, and you can't meet with then face to face. So we have a bed that is broken and was never fixed or given a new one during his stay, a gown that doesn't fit and the new one never came in, a ceiling tile that fell and wasn't cleaned up or fixed for 4 hours, and a patient advocate that can't be found. Overall, I'm not pleased with the cleanliness out customer care with this visit, at all. The overall care was good, most of the nurses and doctors were awesome but, everything else was so far below expectation, it is scary.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Megan

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