I live right across the street from this place so I decided to visit this Friday with my man and 5 year old. We arrived at 7:20 and proceeded to wait to be seated like the sign at the empty host stand read. After about 2 minutes a server walks past and says how they will be right with us, we waited another 3 minutes or so and a different server walks past and says the same thing. So we decided to sit and wait on the comfortable couch at the front door. We saw many open tables right in front of us. It seemed like the lady manager was more focused on the jazz show starting than she was greeting paying guests. Needless to say no one ever came, we decided it was no longer worth the wait at about 7:40. Terrible experience. My son was very hungry and we had to leave and find another restaurant in uptown Charlotte on a Friday night.