Well I've never actually reviewed a movie theater before but management went above and beyond my expectations. I stupidly bought movie tickets through Fandango at Harkins in Tempe but at Arizona Mills instead of Tempe Marketplace. The movie was starting in about 15 minutes and since I was meeting a friend, obviously couldn't just go to the other location. Management was extremely considerate, listened to what happened, and allowed me in the theater for the same movie. I was so surprised and thankful that I had to write a review.