I called to make an appointment for a balayage/ombre of my dark brown hair and was able to secure an appointment for the same day! My appointment was at 3 and I didn't get in a chair until around 3:30 which was sort of a bummer, but I did just call that morning and this was a Saturday afternoon so it wasn't really a big issue. Jessica was amazing and really listened to what I wanted. I told her I was a teacher so I didn't want anything too bold or unprofessional, and did not want to end up with brassy or orange tones. She totally delivered! She even toned my hair after the color developed to make sure I didn't end up with any brassy tones, and gave me a quick trim and a blowout. I was at the salon for about 3 hours but I definitely would go again. All the girls are super nice. Check out their Facebook and Instagram pages for awesome pictures.