I placed an order for a cake 2 weeks ago. I went to pick up cake on Saturday 11/14/15 and there was no record of the order. Not only was my order not found but there were at least 5 other people there with no record of there cake orders, including to wedding cakes. I can not believe how disorganized the bakery was. There were orders laying all over the place and absolutely no organization. I will never buy any bakery items here again. Luckily they were able to make my cake quickly but the quality of the cake was dry and the look of the cake was messy and faded.