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| - I honestly don't know where all these good reviews are coming from. Been here twice and I had the same experience both times.
- Super slow service that borders on rude: we arrived and waited for a clean table. There was only one woman serving four tables, cashing someone out and she was bringing out the food. After a rather longish wait for her to clear off one table (probably 15 minutes) she removed the old plates. No wipe down of the table. I would have wiped it down but there were no napkins and the other tables were all dirty as well. We sat and waited some more. Eventually we got place mats and cutlery. No menu. Eventually we got menus. To put this into perspective, it is a fairly small establishment. There's maybe 7-8 tables only, to wait almost 25 mins to get a menu when the restaurant is half empty is poor service/too long of a wait time/signs of inadequate staffing.
She came to take our order. On the menu it says indicate level of spice. I said extra spicy and my friend said mild, she shook her head and just walked away. We were confused. Did she hear us? Did she understand what we ordered? Why did she shake her head? We gave her the benefit of doubt, and would wait to see.
Food comes out. Our orders are wrong: my food is mild, my friend's food is spicy.
So I asked the server for hot sauce, and the lady says "no" and motions her hand like she's telling us to go away and walks away. Unsure if she just didn't understand, we switched dishes bc it would be easier than dealing w the worst server ever. Soon after we asked for more water and one sprout appetizer and she did it again, saying "NO" more clearly, same hand gesture. Clearly she understood what we were asking. WTF. The restaurant is empty except us at this point. Not sure how she functions as a server and are flabbergasted at why ppl eat here. If it makes you feel better, there's a water cooler that you can get your own water from at the front if the restaurant.
- Mediocre food. The apps are flavourless. The fried fish is a nice touch but aggressively salty, we didn't eat ours. Our dishes weren't good. The seafood Soon tofu was minimal (one small shrimp, one mussel) and the dumplings are disintegrated in my friend's dish. We had the toasted dumplings and they were greasy, with huge air pockets after the meat. Half way into our dishes, she brings out our rice which is supposed to be served with the dish. At this point, we aren't surprised and just want to get this meal over with. I love Korean food and this was hardly up to standard. Korean food is substantially better in, quite literally, almost every way in other restaurants throughout the Annex and North York. I think the positive reviews may be coming from the fact that there are few Korean establishments in the area giving this place a bit of a monopoly. The food just is not good here. No way is this place worthy of a trip just to dine here.
Restaurant- outdated. In the middle of a strip mall type this. The kitchen, where they make the tofu, is absolutely filthy. I don't see how it could be sanitary. Especially considering their apparent lack of human resources in serving and in the kitchen. I saw one person in the back preparing the food. The bathrooms are tiny and it was rather dirty in there as well.
Overall, poor experience in food and especially service. I always try to eat at small establishments a few times before posting any review, and each experience was regretful. Very disappointed given all the good reviews and don't see where these reviews could come from.
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