If I could give NEGATIVE stars I would. I moved to this area over 5 years ago and this Starbucks has gone from awesome to dismal!
Five years ago, their drive through was on point. The wait was no longer than five minutes - now the wait is upwards of fifteen to twenty minutes! Really?!?! Most people have places to go and if they want their coffee treat, they, like me, leave ten to fifteen minutes earlier so they can get their treat. This Starbucks will make you late EVERY SINGLE TIME!
Then you add the people. Five years ago, the staff was awesome! They knew who I was, knew what I wanted and was very friendly. This new staff leaves a lot to be desired. They are rude and borderline mean. They screw up my order every time. Just last night I ordered a TRENTA iced tea and the barista said I ordered a VENTI. I think I know what I ordered as this is the SAME drink I order EVERY SINGLE DAY!!!! Fix your damn ordering system or have the baristas clean their ears!!
And lastly, don't bother going there if they are near closing. They are so rude during that time that they will not cater to their customers. Tried to order a pastry and got told "we've already dumped our pastries for the night" - really?!?! I thought you cleaned up AFTER you closed the store?? Ridiculous!
Basically if you can, go to another Starbucks and don't bother with this place until they get their act together!