Been to many Jack in the Box's this week due to their Superbowl free burger coupon. This was the worst store in the Tempe/Mesa/Higley area by far. The store was clean and good looking, but the staff was clueless about time management and organization, even with the occasional help of the manager. Most of their efforts were for the drive thru orders which is good, but after 15 minutes of waiting for an order of a single burger, I had to go outside and walk around for some fresh air. After twenty minutes it was finally ready, but it was waiting not under a warming lamp, but in the manager's office. I also saw another customer's burger returned as she wanted no lettuce on it. This place needs training pronto.