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  • To the last reviewer - regarding indifferent service? That's unfortunate but how do you get racist out of it? In the end car salespeople are motivated by commissions. What you don't see are the endless waves of tire-kickers. Although I also found it irritating to be treated with a shrug by salespeople who always assume right up to signing that you are just going through the motions of pretending to buy a car (their usual ratios may be 10 test drives to 1 sale), I don't think this makes it a bad dealership. What I have noticed is that they pay very close attention to their repeat customers, and to their existing customers. #1 is because of a very high sales ratio when someone already owns an Audi and knows them, and usually to an A6 or more ($55k price tag and up); #2 is because dealerships make money from service relationships, and also please their existing customers first, it's good business and does make everyone happy. I am not a repeat customer and drive an A3 - and am OK with the service but in the showroom you see they pay more attention to their repeat buyers - I'm just sayin'. And if I were them, I probably would too, after awhile. There are a lot of people who are now just kicking tires, or worse, will only buy if they can get it at invoice and threaten to go to another dealership "or else". Queesnway Audi actually qualifies customers -- smart, good business. Many customers book appointments ahead, by email or phone, instead of just dropping in.
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