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| - Can't decide between 2.5 star or 3, because 3 means OK, and service really wasn't OK. Really want to dock another 0.5 star for value.
Splurging a bit today for a solo work lunch. Ordered the Tonkatsu Miso Ramen for about $15 including tax and tips (tipped hesitantly, considering the service).
Quality of the Ramen was excellent. Noodle was cooked to the right chewiness, soup was savory without being too salty like some places, and the 3 pieces of pork/cha siu was tender, juicy with a good distribution of delicious fatness :) The only complain I have regarding this bowl of ramen was I wish they had given a bit more toppings than 3 slices of pork. At $13, I thought the portion could be bigger. Maybe throw in a soft boiled egg, fish cake pieces wouldn't hurt too much right? hehe. I look for quality, but I'm also a value seeker. Can't help it :)
So if this review was based only on the ramen, I wouldn't mind giving it a 4 star. However, the service of my server really ticked me off.
After sitting down, I was given a few sets of menus to look through. I just picked up the set for cold drinks and starting curious figuring out what I'm looking at when the server appeared suddenly over me and said: "Don't do that, don't do that! It's not supposed to be opened" The menu consisted of 2 laminated sheets, printed with food and prices on both sides, but it seems they tried to taped them together along the side so that customers only look at the 2 outside faces of the sheets. But when I picked up the menu, it was not completely taped together so it was just hanging together like a book more, waiting to be opened.
She walked away after, leaving me in a state of confusion, trying to figure out what I did wrong. Then confusion quickly turns into annoyance. My thought was: 1) why do you lecture me and assumed I ripped open the menus? 2) if you really don't want people to open the menu, then fully tape it all around the edges maybe?!?!! or how about just print new ones with only the items you want people to look instead of re-using old ones??? jeeeeeeezzzzzzzzz!!!! so annoyed :(
Oh! or maybe it's not that big of a deal ok? Come on! I was a customer. You could have noted that the menus need to be taped back together and do it after I used it or left. It's just not right to lecture me and tell me I did something wrong. That just left me a very bad impression, and a feeling that I'm not appreciated here.
Sorry I came in to "messed up" your lousy taped together menu.
Just ridiculous service attitude. I normally don't have high expectation for service at quick service eateries. It's OK if you don't even smile. Just bring me my food well done and prompt is all I want really. But just don't be rude to me.
So ramen was ok, but being spoken to like does not make me want to go back.
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