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| - I meant to update this review a few days ago; I've been busy. I'm not quite certain if anyone even keeps up with these reviews at all. I do know that I do check all reviews before I select a business to go to.
I spoke to the gym manager. He is always courteous and attentive. He's receptive to feedback. Since then, the peace has been restored at the gym. I've not witnessed any violent or dangerous situations as had been the recent past trend at nights.
Things have changed in a matter of weeks. I'm not sure if it was coincidental or if it was due to a performance improvement plan implemented by the manager. Whatever it was, it seems to work just fine. As you come in, the towels are handed to you by the front clerk. In my opinion this is an excellent practice. Not only does it personalize service, making you feel that this is indeed a Super Sport location, but it also prevents the other users from grabbing 5 towels at a time (I never understand why anyone would need 5 towels unless you are about to clean the gym lol!)
On 8/15 (Friday night) I went in for a late workout as I always do. I witnessed the cleaning person do a thorough cleaning session of all treadmills and other cardio equipment. Moving equipment around and making sure everything was spotless clean. I was very pleased to see that. The next morning I went back for a cardio session, and as I walked in Massage Envy was giving complimentary massages ( which of course I enjoyed very much and plan to get a membership with them as well). Later, a beautiful fit woman was promoting a fitness plan at the front lobby. Call me superficial, but I love seeing fit beautiful people at the gym, that is what is all about. I want to workout where people look good and work hard for their good looks. This is what I expect out of a gym.
Finally, what sealed the deal, was a delicious scented tropical smell that welcomes you to the gym as you walk in. Spa like smell...I'm into this kind of stuff... A complete 360 degree turn. This is once again my favorite gym. I'm a sucker for good customer service and beautiful people. When it comes to gyms, I don't want to save money, I want to feel good when I work out. I will pay the additional cost if it delivers. So if you are in town, come check them out. Good place to workout at.
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