I read a few unkind reviews before my first trip to KX on Yonge. They are professional and you are there to ask them to asses your clothes for sale - and they are sincere. If they cant sell it they tell you why - "looks too summer"- "we have too many orange shirts". What is wrong with telling the truth? They bought more that 40 items from me so far. Everything I brought in was spotless, cleaned and ironed. I even found a luxury designer skirt for $30.00 - about 90% off original price. Love KX and the fact that they donate to cancer and MS is great. I will definitely return to buy and sell.