I go to Starbucks often and I almost always have a positive experience. This time was no exception. I did the drive through thing and waited for a while because it was busy, but I didn't expect the service I got when I arrived at the window. First I was informed that they were out of the drink I ordered, but then I was offered an alternative that ended up being better than what I ordered originally. The gal who served me couldn't have been sweeter. Thank you Megan for making my day. You've made that Starbucks my favorite!!