We ordered a pizza; half sausage and half canadian bacon and medium wings. The pizza was good and the wings were OK. However, the customer experience was horrible. We called in our order and the person we spoke with did not ask any questions. I asked him if he needed our name for the order which is something you should be asked. I asked him how long before our order was ready and was told 20 minutes. We went there 25 minutes later and our order was not ready; which no big deal it happens sometimes. However, we ended up waiting an additional 20 minutes. They gave us our order and just brought our a soda (we got one of the pizza, wing, soda deals) without asking what flavor we wanted. We walked out the door to leave and one of the employees comes out and tells us they didn't give us all of our wings. We had to wait an additional 10 minutes for the rest of our order.
The employees all seemed pretty clueless when dealing with them. They all spoke sparingly to customers. We weren't even greeted when we walked in to pick up our order. The atmosphere was not very welcoming.
All in all, even though the food was good it didn't compensate for the wait and customer experience with the employees.