Strike 3 on these folks! I have NEVER been in this restaurant and received the kind of service any normal person would expect.
My previous visit, the party I was with and I ordered and did not receive food for 45 minutes. Other tables around us arriving after we did received orders and left before we ever received food. Food was luke warm upon receipt. Late getting back to work.
Today placed phone order, was given price and said it would be ready in 15 minutes. Arrived twenty minutes later and they claimed order was never placed. Waited another 15 minutes to get order and was charged $5 more than phone order quote. Got blank stare and shoulder shrug when questioning price. Late getting back to work. I ordered the chicken piccado salad, salad was mostly lettuce and short on premium ingredients. Certainly no where near worth the $11 I was charged for it.
I don't know about Jim but I must be crazy giving these people yet another chance! No more, I am quite done.