Very helpful and friendly staff ready to help running pros and newcomers alike. They did a great job of helping fit me for a pair of shoes, carefully watching my feet and working through subtleties in shoe design that I would have missed.
They have a nice selection of other running merchandise, too, and were equally as helpful with those items.
I am knocking one star for the very strict "you better like your $100+ pair of shoes" return policy. Happily I haven't regretted my purchase.