This was my first time eating at a Shake Shack and to be honest I was a bit overwhelmed. However, the staff were all more than willing to help me understand the menu and the way the restaurant worked. I met a friend here for lunch and we had a wonderful time. I ordered the chicken sandwich with a drink and it was wonderful. Tons of flavor and it did not fall completely apart when I ate it. We sat inside and it was nice because it was a bit too warm outside.