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  • Worst. Salon. Ever. I bought a Groupon for Shellac Manicure and Pedicure. Got there on Friday afternoon and the only four people there were staff. No one said anything to me for at least 4 minutes. Generally that doesn't sound like a lot of time but when standing in front of the owner and all eyes are on you- feels like a very long time. Finally the owner behind the "reception" desk said my name. Not hello, not welcome, not can i take your coat? Next up, met the manicurist. She was polite and brought me to the dungeon of lilac and dirt for the pedicure. 1.5 hours this ped took. There was no massage and no dead skin scrub. Just oodles of time putting on the nail polish. The room was dirty, i texted my sister at that point and told her not to come in. I should have listened to her and ran. While downstairs the manicurist told me she had been there 5 weeks and just finished school. She said she got "lucky" and was hired because the owner said she was desperate. This owner didn't give a rat's butt who did the nails, just that the money was already in the bank via Groupon. She was simply looking for a quick buck. Last I looked the business was on mls. Then came the manicure. Again, painfully slow. But not because she was spending time doing what normally happens. She didn't soak or touch my cuticles or massage my hands. Which i know can be done after the Shellac is finished. Just the polish, which took over an hour. Meanwhile, the other three staff sat in their salon chairs reading books and passing racial slurs back and forth. Nice. I was there for almost three hours and not one other customer came in. I watched the owner have her hair washed then she cut it and dried it for her night out- which was planned on the phone. The environment couldn't have been less professional. After my manicure, she sprayed the utensils with rubbing alcohol. It was then , I realized with horror that they didn't have one of those machines to sterilize the tools. The worst part is that both the manicure and pedicure look awful. I would post pics if i could. The side of my nails are bare, it is not smooth, the edges weren't wrapped, the polish is completely uneven, my toe nails are all crooked and four days later it is chipping. Even my husband who doesn't know what it "should" look like could tell instantly it was a horrible job. Never again.
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