I don't think this place is *that* bad! Yeah, it is really small and cramped, but it's decent.
I mostly go here for 3 reasons though: 1) it's the closest to me (besides the ridic expensive Whole Foods), 2) my parents buy me gift cards here, and 3) I collect Air Miles like a mad woman.
I think there's only been 1 or 2 times in the last 4 years that I've had to go to another store because they didn't have what I was looking for. The cashiers though? Definitely not the friendliest. There are a few that are chatty, but the others basically swipe your stuff, ask you if you need a bag, and say the total. No other words are generally spoken.