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| - To support local biz, We've been going here at least every other week. It's close to home, and the pizza is satisfactory. However this last time, they got my pizza order wrong, and then did not double cut as we always get, and then argued about the situation after the fact. Not that hard guys.
I didn't blame the order taker or the pizza cook. But a guy came from the back and was totally disrespectful, full of profanity. I called for the owner who came from the back. He was rather apologetic, but the guy from the back continued with the profanities. I could not believe it. Giovanni , the owner, stood there and listened to him shout profanities and did nothing. He disappeared after 2min.
Mistakes happen. I have no problems with mistaken orders. But I cannot believe the absolute poor service, profanities, and the owner cowering to an employee, despite clear mistakes. No, i will never be back. Giovanni is the new owner. He's in for a rough year. There are at least a half dozen pizza places within a mile from here. It's not about one pizza order, right or wong. if I'm right, they will be out of business in 18months.
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