I believe my girlfriend and I were their first clients. We had never floated before. Heather and Brent gave us a complete explanation of what to expect. The facilities were clean, and I'm a clean freak. My float was awesome, and my girlfriend liked hers as well. It took a minute to get used to but I definitely benefited from my float. I will definitely be returning and recommending friends and family to try it out. I'm very grateful for my experience at Float Sanctuary! These guys are awesome.