My house had the original 60 year old tile roof so I couldn't complain much when it needed replacement. I had Allstate and two other well-regarded roofing companies come out for an estimate. Chad from Allstate was the one that seemed to be the most knowledgeable straight-talker. They really lived up to all these outstanding ratings. Every step along the way was pleasant and professional, from Veronica in the office to Nelson as the on-the-job supervisor. I hated to give up the tile, but these shingles are really beautiful. Come the monsoon season, I will be really glad I made this purchase.