| rev:text
| - So, I just left the store. I went through the drive through, as I normally had the past few times, and they failed across the board yet again.
Three months ago I went to this location and ordered what I typically do. Same order, every time. But instead, the lady at the drive thru window can hardly speak English and we go back and forth a few times and finally decide on "Carne asada tacos, meat only, no guacamole and no Pico de gallo". Needless to say, what I received was a handful of guacamole and a little bit of Carne asada. I go inside, keep in mind I went there because I wanted to utilize the drive thru and get back home where others were waiting on their food, and receive a ton of attitude and a sloppily made replacement pair of tacos. I said thank you, and didn't return for over a month.
Next month, almost the same occurrence happened, however this time, it was clear dialogue with a different lady. Ordered the two Carne asada tacos, meat only, and without disappointing, they still overloaded the tacos with guacamole..... But instead of just letting me down on the tacos, they went ahead and over loaded my three rolled tacos with guacamole. This time, I held up my receipt and handed them back their food through the window and asked them to correct it. They did, but this time the food was nicely made and the young lady opened it at the window and showed me the food as I ordered and made sure I was happy. Loved it and it made things right in the world, an honest mistake.
Fast forward to today, the first Lady was there again, and I not only sat outside the ordering spot with back and forth figuring out what clear spoken English means. But then when I finally get up to the window I'm there for 15 more minutes and was alright, well, hopefully they are making my food right now and I'll get fresh food. Nope. Cold Carne asada, but not only is the Carne asada Cold but the guacamole that is piled up on high, on top of the Carne asada, is cold as hell as well. The rolled tacos and the burrito are fantastic... But this will be my last time going back and forth with this lady, Last time going and getting disappointed by people that cannot check the order and cannot verify what I ordered. Last time.
Actually this will, unfortunately, be my last time going to robertos period. I'm sick of this. 12 bucks to get my food shit on. Yeah, I'll pass. Taco bell here I come. I'd rather pay the same for diarrhea that tastes good and is what I ordered. Rather than pay for food that I won't eat because it isn't what I ordered.
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