I wish that I had the same positive experience as the other reviewers. A friend and I were visiting Charlotte and on our last day (a Sunday), we decided to try this place for brunch. We completely regretted it. The service was lacking; the waitress did not clear our table enough which left us with piles of plates on our tiny two-person tabletop.
The food was mediocre. Their chocolate waffles which appeared to be what they were known for were just ok. It tasted like a regular malted waffle with Hershey syrup on top.
The positives are that the restaurant's interior was nice and the cooks in the kitchen did replenish the food pretty quickly which I can always appreciate in a buffet setting.