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  • I had my first appointment at this office today, 30 minutes away from my house but ok let's give it a try. Got there I'm sorry but your appointment has been cancelled. Excuse me, what do you mean my appointment has been cancelled? So I was asked my name several times, and date of birth, finally I gave the receptionist my packet info. She wasn't interested in helping me any way her conversation with the other receptionist was so important no greeting was even given. Any way, she informed me that she didn't know why it was cancelled that I needed to talk to someone else. So I went on to talk to someone else, the whole time I'm thinking I know I'm in pain, but I would have remembered if I would have cancelled my appointment. I finally got to who I needed to talk to and she was not a nice person, shouldn't be allowed to deal with the public. She informed me that my appointment was cancelled because the rheumotologist doesn't treat my condition. I said well why wasn't I called, and why was the appointment made? And why would my doctor refer me to a place that doesn't treat my condition? This is crazy, well being the nasty person that she was she out talked me and said you were called you just didn't get the message. So I replied well why didn't they call me back, she said I don't know, but there is nothing I can do for you, and of corse she pretended to look for a manager and guess what there was no manager there at 10:30 in the morning. Well imagine my surprise, I'm so upset with this place that this is there practice to make appointments cancel them a month later and don't notify the patient. Their attitudes are horrible, I wouldn't recommend this office for nothing in the world. Very bad day.
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