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  • I went in on a rainy Thursday afternoon for lunch, hoping that I would be treating myself to a nice meal. This location has a real nice decor, better than many of the other Swiss Chalet locations I've been to. Got to the front and waited several minutes behind another couple who began to get fed up and went looking for a server. The manager appeared and apologized that he did not know where the FOH went, but he personally got us to out seats. The table I wanted to sit at had some spilled salt and I was fine to sit there, but he insisted it be cleaned before I sat and cleaned out himself. This and this only is why I had to give 2 stars. The food was OK in respect to the chicken, which is always good at Swiss Chalet as well as the mashed potatoes. Now, what I ordered was the 1/4 Chicken and 1/2 ribs dimner and the ribs were for the most part inedible. About 1/3 of them were cleaned properly and the other 2/3 were laddened with untrimmed fat. It was so gross that I did not finish them. The server was too nice for me to have to make her deal with this, so I paid and left. I'll think long and hard when or if I decide to get some ribs from Swiss Chalet once again. Great FOH team here, but the kitchen is another story.
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