About: http://data.yelp.com/Review/id/ncIYRX5g2m2BUmwn--K6Vw

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About: http://data.yelp.com/Review/id/ncIYRX5g2m2BUmwn--K6Vw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-03-18 00:00:00 (xsd:dateTime)
itemReviewed	Hampton Inn Phoenix/Chandler
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	My wife and I have usually stayed at Hampton Inns when we have traveled, and we are usually very satisfied. However, at this particular Hampton Inn, wherein we stayed 3 nights, we were VERY unimpressed. I reserved this hotel through Hotels.com. Upon arrival, we discovered that they had given us a room tailored to the ADA (those with disabilities). Such rooms have NO counters in the bathrooms and therefore no area to place your toiletries and cosmetics. When I went to the front desk to request another room, the desk clerk (Liz) stated that that room was the one I reserved, which was NOT the case and I refuted that. She even went on to say that some hotels even give guests "smoking" rooms despite a "non-smoking" request. I vocally refuted that, a bit irritated by her creating a very risky discussion. At first, she stated that they were all sold out but then another desk clerk somehow advised her that they accommodate me. With that, she just stood and just stared at her computer monitor for a prolonged period of time while this other clerk assisted two other incoming guests. (It was very awkward and I even thought that maybe she was having motionless seizure.). She finally assigned us another room as we waited and waited. IT WAS AWKWARD like I have never experienced before. Apologies? NONE. The complimentary breakfast, which at all other Hamptons are excellent, was on par with nothing more than a continental breakfast..... with a very weird egg offering and cereals/waffles/breads/toasts. As far as warm receptions and friendliness, the desk clerks were unconcerned and ambivalent. The only warmth that we experienced was from the room cleaning staff who were proactively friendly and gracious. We will NOT stay at this Hampton Inn again, and probably not others now. (Just several blocks away on 50th Street is a Holiday Inn Express and had forgotten that we stayed there before and were very pleased. It is right next to a Cracker Barrel Restaurant that offers a phenomenal breakfast menu!!) (A "2-Star" rating is still a bit of a stretch..... but given here only because the hotel was satisfactorily clean.)
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Arne

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