I had called my insurance company to provide me with a tow when my car did not start due to my starter. They provided me with an eta of 1 hour. Well an hour goes by and no one has showed up or giving me the courtesy of a phone call. I then call to see how much longer they will be they said 10 minutes. Another 30 minutes go by I called back she then told me 4 minutes. He got there in about 10 minutes. He then tells us that sometimes a starter can be "fixed" for the moment by using a metal rod and pressing down on the starter and then turning in the car. Which didn't work. Then when he brings it to the shop our mechanic tells us that when he pressed down on the starter he broke off the oil pressure sensor connector. This guy damaged out car. If I were you I would look else where for a towing company.