I love their sandwiches. Particularly the Vito, Turkey Tom, and Totally Tuna. You can't go wrong with ordering a sandwhich when you're in a rush and just gotta get in an out, because they truly are freaky fast. However, I think their speed is really affecting their ability to do things correctly. It's not a huge deal, but on 3 separate occasions I have ordered my sandwiches to be cut in half and they have failed to do so. And one time they failed to cut my pickle in quarters. Like I said, it's not a huge deal, but why offer the option if you cannot follow through?