We have had our kids in CLA for a little over a year now. They have been very helpful whenever we had any issues come up. They have been very flexible and willing to help us with possible options. The staff knows our kids and us so we know that no one can take our kids out without our knowledge. The teachers are very friendly and care about our kids. My boys enjoy going and enjoy telling us about how much fun they had during the day. The new location is excellent and has many benefits. The only downside to such a large location is that it can take a little while for them to get back to you when you call to ask a question.