I know this place is a chain. And I try to avoid chains, when I can. We had a gift card that needed to use.
I can't ignore how good my most recent experience was.
We had ordered several items from here recently. The Korean Steak tacos were fantastic --- spicy, fresh, different from what's available in nearby places. They weren't as good as Edgar's in the strip, or Pgh Taco Truck but they were close. Pretty darn good for a chain!
Other standard items like buffalo chicken tenders, a strawberry salad, cobb salad were also good. The cobb salad has been "updated" and isn't as good as it used to be here.
This location is constantly busy. It's been this way for over 20 years. I did notice that they've changed the menu recently, including adding new menu items.