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| - My wife and I, both professional educators, retired this past summer, and this Aug. have moved into on our 'new' home in the Trilogy 'active adult' community in Peoria, AZ . We have ten(10) beautiful grandchildren, ages of 7 through 14, and despite NEVER having a pool in any of our previous homes, and the additional costs involved, we decided to include a pool in our 'retirement' house plans. Based on our extensive internet research, actually seeing finished products, and many conversations with community residents who had existing pools, choosing California Pools as our pool sub-contractor was a "No-Brainer". We NEVER imagined ALL that goes into the "pool-process" once you make the decision to build. What made the experience even more difficult was the fact that we had to do most of it long-distance, because we were in the metropolitan Chicago area of Illinois, and our home and pool were being built in a community just NW of Scottsdale, AZ. However, from our initial 'face-to-face' contact w/our designer and field rep, Cliff Fox, and throughout the design process to completion, what could have been a disastrous ordeal turned into an amazingly 'perfect' pool building experience. Once we approved the size and design, and chose ALL of the other options - ie.'pool surround' & tile, lighting, filter, Pebble-Tech color, heating/cooling equipment, etc., things could NOT have gone any smoother ... including ALL of the long-distance contacts & discussions required to accomplish all of the aforementioned items that needed to be resolved. We were notified of the pertinent 'goings-ons' every step of the way, and based on our experience and relationship with California Pools, and ALL of the people we dealt with, we would highly recommend them to ANYONE interested in purchasing an in-ground pool. Their professionalism, product knowledge, expertsie, support, cooperation, and follow-up services were, and have been impeccable. We love our pool in EVERY way, and look forward to many hours of enjoyment using it. Thanks so much Cliff, and California Pools for making part of our dreams a reality.
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