TED Long time Open table member and hate to write reviews but I am compelled to write this one. Don't want to write long detailed review so here is short version since I have a life. Spent 1 1/2 hours in this restaurant tonight and never received an OUNCE of food. Watched wife eat her salad, then slowly eat Ribeye steak so she could eat with me while they "lost my order in the computer". Waitress finally stopped by 10 minutes later to see that my food was not delivered. Apologized (everyone makes a mistake) and indicated my burger would be delivered right away with no charge. 25 minutes later still no food. At his point while watching 10 plus orders leave the kitchen I asked for my check and told them to keep the food. They did comp my wife's order and our drinks only after waitress alerted owner who NEVER came over to apologize. He is a putz. This is most disappointing of all. 30 plus year occasional (4 times a year) customer of Ferris....never again. Glad you spent all that money to move from a lousy location to a nice one so you could not serve your clients