This is a bar/restaurant located in a nice area Charlotte. Immediately upon entering we were greeted and seated. The waitress came to our table several times to check up on us ask us how the food was and also get a drink and food order. The waitress appeared very patient. At the time that we dined at this location it wasn't too crowded there were several families and single individuals at the bar having a drink. Food and drinks came out promptly the place was pretty clean. The waitress brought the drink out and I asked for straw she brought the straw out with her hands and place it on the table. She didn't use a napkin for the straw place it on a napkin. The thing was she didn't wash her hands because she just cleaned off the table with some chemicals then brought someone cash at no point did she wash her hands and placed the unwrapped straw on the table. Yes, I can be over the top but this was just nasty. They had to loose a star for that. I brought this to her attention in a polite way. The person I was with started vigorously praying over the food In fear they would contaminate it because I voiced that I didn't like how they handled the straw before the food came out. This isn't a 5 star restaurant by all means, but your day to day dinning place. It's a decent place for drinks or bar bites, but I do sweat the small stuff. Despite the single incident within the dinning experience....I think it's an alright spot.