We had Everclear put a pool in for us the summer of 2016. It's now been a year and we are thrilled with the product. The thing I like about Everclear is when there were issues we were concerned about or wanted to change Eric, I think he's the owner, would assure us that the changes would be made, and they were. I can only imagine the number of pools he was building at the same time that summer. Even with a heavy workload, he managed to answer all our questions and changed things we wanted changed.
I also appreciated how they would fully inform us about steps in the process that were permanent and to make sure we spent time thinking about what we wanted. They also served as a consultant of sorts, giving us information about potential pitfalls as we made various decisions. We decided to add more pool decking the evening before that crew was supposed to come in and pour the concrete. Even with the last-minute notice, they accommodated us (to this day we are so happy we decided to do it....more decking not less.)
From time to time, a crew wouldn't come that was supposed to on a given day. But that was more an issue of building a pool in the summer (along with everyone else). So, I can't knock them for that. If you don't want to deal with that don't do what we did and build in the summer.
Positive:
-Acted as a consultant to help us avoid pitfalls while making decisions on the pool
-Were very upfront about the cost associated with each decision we made that was different than the original plan
-On budget!!
-Fixed anything we had concerns about or that didn't look right. Even after the pool was built
Negative:
-Not often, but a couple of times a crew wouldn't show up on the day they were supposed to. But it was also during the madness of building in the summer which projects need to be finished before they move to the next. In fairness, we couldn't mark them down for that. I'll add pictures later.