On 3-11-16 I called this course to get a single tee time and was told to just come in, it wasn't busy, and they could work me in, "don't need a tee time". I called back shortly before arriving (was staying at the Embassy Suites adjacent to course) to request rental clubs and talked with Tom at the pro shop. Tom rudely informed me that they were full and had no tee times available. I explained my earlier conversation and was promptly told by Tom that he didn't care about that and didn't know anything about it and there were no times available, even for a single. I rearranged my schedule based on what I was told and this rude jerk wouldn't give me the time of day? I asked to speak with the manager and was told he was "on a conference call" which told me Tom had his lines down well. Reading other reviews here, apparently Tom is a well-know chief jerk for this course and should have been fired long ago. Golf course workers are often rude and surly (not sure why, must be from dealing with the public all day. This is why I try to be as pleasant as possible) but this guy took the cake. My suggestion is AVOID THIS COURSE LIKE THE PLAGUE. Liars and bad attitudes! There are too many other courses that want your money in the Phoenix area to deal with Tom and his ridiculous attitude and obviously the owners don't care. Vote with your dollars.