I usually like home depot. I feel like the prices seem high for what you get though. I usually am able to find what I'm looking for. I'd say someone offers to help me about 40% of the time I go there. Their best feature is the fact that they email you a copy of your receipt. I wish so badly more stores did this. It's a huge bonus.
I've gone to get paint in the evenings on three different occasions in the last 6 months. They only staff one person at 8:30pm. I'm not sure if I'm just unlucky but every single time there seems to be a line and I have to wait roughly 20 minutes for help. I wish the workers in this department would call for backup help when they get swamped. I'm upgrading my review right now because they just got downgraded a star. I waited in line for paint for 30 minutes without being helped. I called the store after to report the issue because it bothered me so much. The customer service lady basically blew me off and said no one can help me and that she'll tell management. I feel like if she at least apologized I'd feel better about the experience. They just lost my business. Time to head to Lowes.