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  • I keep having the same problem everytime I go here...they are ALWAYS out of everything! The employees have always been decent with me (it's a hit or miss. Some are very nice and helpful. Some are just rude and treat you like an inconvenience) but whoever is doing the stocking of that store or maybe it's at a corporate level needs to start doing a better job. I come here mostly for NYX cosmetics because I can't find it anywhere else. EVERYTIME they are out of the one powder color I need. I asked the girl when they would be getting more in and she just shrugged. You look around the aisles and most of the products don't have prices, there are bottles opened and just really messy and worst of all I have to inspect all the things I buy because the majority of them have been used (like people stick their fingers in them or use the lipsticks) which is sooooooo unsanitary! Get your act together ULTA! Also I went in once back in May to get the opi gel Polish put on my nails for a wedding I was leaving out of town for the next day. I called right when they opened that morning and made an appointment for 5pm. I got their 15min prior and was seated. At 5 they went over to the stylist who was to do my nails and told her I was there. I could CLEARLY hear the stylist tell the receptionist that she doesn't want to do them, that she just wants to go home. She rolled her eyes, put on a fake smile and came over to talk to me. She then proceeded to tell me that she was over booked and she couldn't do it but I could come in the next day. I told her I was leaving for a wedding and couldn't do that. She then looked at my nails and made a disgusted face and said she couldn't do anything with my nails anyways and offered for me to come in after my trip. It was ridiculous and needless to say I didn't.
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