I forgot his name... I think it was Jerrick or something of that nature, but he was amazing! My fiance and I are new to vaping and walked in without a clue, but the associate was so accomodating, knowledgable, and patient with us. He walked us through everything and it was completely painless. I thought I was going to feel like an idiot, but he was so friendly and helpful! I absolutely recommend this place especially if your a newbie. We got 2 and only spent $150. They have a large variety of flavors too! I will absolutely be coming back!