F.A.S.T. Review:
Food: I really wanted to try one of their burgers, especially one with an egg, but by the time we dropped by I was too full from a previous meal and just wanted to try the poutine. I was super excited because I don't know many places that serve poutine (although now it's becoming a popular dish). When we finally received our order (see SERVICE) I was sadly disappointed. The gravy was lukewarm and didn't have much flavor to it. There was also barely any cheese curds so the whole dish was pretty bland to me. I had to dip the fries in ketchup which really defeats the purpose of poutine.
Ambiance: Cute concept, down to the Heinz ketchup garbage cans. Diner like restaurant where you order at the counter before sitting down.
Service: We were greeted right away and we ordered before a huge line formed behind us. After ordering we killed time by stocking up on the different ketchups and I even looked through the options at the soda machine. 45 minutes later I was wondering what happened to our order. We ordered one item and although the kitchen was pretty backed up, it wasn't like they were cooking a burger or anything. Frustrated, we went back to the counter after we noticed that everyone else had already received their order. Apparently, they had lost our ticket. Big no no.
Tips: Overall it seemed just like your average burger place on the strip. Nothing really memorable except for the different types of ketchup.