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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-09-04 00:00:00 (xsd:dateTime)
itemReviewed	Sprint by Experts Choice
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Have had terrible service multiple times in this store. Seems like I just keep going back for worse and worse service. First time I walked into the store it was late in the evening but the OPEN sign was on. Two associates turned around and shouted at me that the store was closed. Never mind the open sign and open front door, but it was actually 10 minutes until the posted closing time. No prob, I left. Second time I bought a phone from a female associate that acted like me asking questions about a phone I was buying from her was some form of torture for her. Simple questions like "should I buy the insurance?" or "what does the manufacturer warranty cover?" How dare I right? She managed to survive the transaction and I left the store with my new phone. Come to find out she completely botched the transaction and I found more than a few surprises on my next bill that she had specifically pointed out would not be there. Poor service topped off with complete incompetence. Sounds like Murphy's law. Definitely the case, because I promptly lost that phone and found myself getting sucked into Sprint's easy pay phone scheme. For just 24 easy payments I will be overpaying for a phone I like with a contract I don't. However, I seemed to escape the terrible experience I had with the last visit to the store. Well, except the surprised in my bill... again. The final straw.. I managed to not lose my phone in 4 months but dropped it on concrete instead. But, I purchased the insurance. Smart right? No not really. (not as good a deal as you think) Went to the store, talked to the tech and he let me know that I would need a replacement. From Sprint he could order a refurb that would take 4-5 days. But, he set me an appointment at the Apple store to get a new phone under the warranty. I couldn't believe it. It seemed like amazing service. So I made the appt a few days later and found out that the extra $11 a month I paid doesn't get me "apple care" or whatever they call it. It is completely different and doesn't cover accidental damage. Awesome. Did I mention I've been driving in from Pahrump? 65 miles one way. I returned to the store absolutely steaming. Guess who was there to help me? The same female that I seemed to torture with questions about the product she was selling me. Same great attitude, same level of utter incompetence. " Here's the number to call and file your own claim. It's like $150 or $200 or whatever. I don't really know how much." She had the phone in her hand and didn't know how much the deductible was. I should ask for a manager. Was he there? C'mon really? Of course not. So, the moral of this story? The sign says open for business.. but they are not..clearly.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Michael

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