I love this place! My roommate and I called to see if they had any available times for the same day and they had two free ones in 2 hours. We got there about 10 minutes early and seated us right away to soak our feet. It was really busy at the time, but someone got to us quick. We were able to choose between water or wine when we sat down (not sure if you had to pay for wine) and we got water. After some time, someone came to help us both. They removed polish, dead skin, cut the nails, and made them all clean :) they also did a scrub and massaged my feet and calves for a bit. Overall, they did a very thorough and clean job--my feet were a disaster when I walked in. I would definitely go back :)