Made a late evening reservation for a haircut with Yutaka as Eiko was away on maternity leave. The haircut was $50 pre-tax and tip.
Yutaka stayed with me throughout the cut and hairstyling versus my friend who was with Tony (he seemed super busy).
He asked me about my thoughts throughout but we generally kept to ourselves (which I prefer - I was super tired). He seemed considerate and gave me what I wanted. He was a bit quiet so I had difficulty hearing him at times, which I didn't want him to misunderstand as him having an accent (sorry!). No language barriers; they all speak English fine.
I didn't get the shoulder massage as I generally don't like massages but the head massage was HEAVENLY (they didn't ask and just went for it, but I'm glad they didn't!).
He didn't go through every strand looking for split ends as Eiko apparently does. Nonetheless, I highly, highly recommend this place if you have Asian hair and can't find "the" hairstylist for you. I'm in love with the cut. Please give this place a try!
PS: when they ask if you want "spray," they are referring to hairspray. That took us a few tries haha.