The Mesa store took the order but there were multiple delays by their Phoenix location where they make signs. No one could track down my order which was already paid for and I had to shuttle between Mesa and McDowell location to figure out. The sales person Pam at the Mesa location was the only one who acknowledged their problem and apologized. Everyone at the McDowell Rd (Phoenix) location were completely clueless and blamed each other for their incompetence and lack of system to track order. The store manage Josh and the kid Matt who worked at the Phoenix location were rude and failed to apologize for their delays and poor customer service. Stay away from this place unless you want your order to delivered whenever. Poor management, poor service and no system to track orders.