Look, the kid was called saying a folder was left behind.
Got in touch with the company and said when we'd get by.
Got to the location and no one knew of what we were talking about.
Took our names, called some drivers, reps and then appeared with a Lost & Found bucket. While we were digging no hat nor folder could be found but a guy emerges with the IPod Touch and it has a name and info wrapped around it.
WTH!
Me: That can't be ours
Me: Did you know you lost this?
Kid: umm, no
Me: What? that's it - no more usage outside the house.
Me to Man: Wow. Thank you sir. I seriously didn't think it belonged to us.
Guy: Well, sorry we don't have your book or hat maybe it's elsewhere?
My thoughts: I'm glad these folks have a lost and found process in play that is upheld by their employees.If something isn't claimed in X days then the driver that finds it gets to call dibs first. I think this policy brings about honesty because the driver labeled it correctly and laid claim to it if it wasn't picked up.
I use them during the school year and Metro on an account but when it's all said and done - I appreciated this. After going to Madison to look for the missing items we were called about and seeing how it was handled - I became a fan of Union Cab.
When you need a union cab, call 242-2000. 242-2000...Unionnnnnnn Cabbb! I was singing that for those of us familiar with the commercial jingle.