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  • Shoeless Joe's..why does this location break my heart all the time? I am a big fan of Shoeless Joes and go to their other various locations however this location always seems to disappoint me no matter how many times I give them a chance. I came here last Friday with a friend..it was beginning to get busy and they had a few reserved signs around a few tables. I got to the hostess stand and asked if their were any booths available. The hostess immediately said no without checking and then brought us to a half booth which was fine. We sat down and our server who was very kind came to get our drink orders after 5 minutes of waiting (fair its busy) however we already knew what we were getting and put in our order. I also asked the waitress if we were able to change the TV channel to Sportsnet One as I wanted to watch the Canada Women's Soccer Game that was playing on various other TVs around the establishment. She said she would check with her manager, 10 minutes later her manager came by and began to change the TV BEHIND ME! I told her if she could change the one infront of me because I obviously can't watch TV through the back of my head. She then got annoyed and said she could only change one TV..which was fine because only I wanted to watch not my friend. She began switching the channels (they only have about 6 to work with!?) and then left it on..however, unfortunately as she put it on TIm and Sid decided to broadcast instead. My friend got her french onion soup and enjoyed it but complained a little about how it wasn't as cheesy as she usually has hers. After 10 minutes our food came, I got the classic burger and added bacon and my friend got the burger with mushrooms. I was VERY disappointed with the whole 25 french fries I got..which makes me think that they pre-set plates with french fries for the evening rush. My burger was good, really tender but the meat to bun ratio was off as the burger kept sliding out and making it a very messy experience. We looked through their dessert options to end but decided not to go for anything, when we got our bills..I got charged for my friends burger instead and she got charged for mine, we had to get our bills re-done correctly. We ended up paying and leaving..really disappointed. Although their food can be really good they seem to crush under pressure during the evening rush and therefore lack in food quality and consistency. I was hoping they would be a little bit more generous and their staff/manager a little bit kinder but you can't get it all with franchises.. I will go back to Shoeless Joes but not this location. Womp!
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