Pretty good burger, terrible service. The terrible service far outweighed the quality of the burger so will not be back. We were there for the dueling pianos night and they took reservations for parties of 8 or more. They clearly had to rent tables and chairs and had the place full of them when we got there at 6:00. Luckily there was one of their regular tables still open so we sat there. I tell you all this to say that if you take that many reservations, maybe you should staff up to accommodate all of the customers you're expecting. We went with empty drinks and empty water glasses which should never happen if your service is up to standard. One of the couples in our group ordered food that never came but when they asked for their bill, the food was on it (which they of course asked to be taken off the bill and that was another 20 minutes). Very doubtful we'll be back. There are too many other options where the burgers are just as good and the service is great.