I'm a fan of Bachi Burger, so I was pretty excited to try Bachi HLK. The food we ordered looked and tasted good, but my experience was horrific.
My son is highly allergic to peanuts/nuts. I told the server my son is highly allergic to peanuts and asked what type of oil they fried in. She came back and said soybean oil. My son ordered the chicken and waffles which on the menu didn't say anything about having nuts or peanuts in it. My son ate one piece of chicken, started coughing, stopped eating and asked for a Benadryl. I asked our server again if there was any nuts in that dish. She went back to ask the kitchen, came back to me and apologized that in fact the chicken batter had peanut butter in it. I was appalled, flabbergasted and angry. The staff should know all ingredients in the entrees. The kitchen should have known to tell the server which dishes contain hidden ingredients. I've been to many restaurants who do fry in peanut oil and ones that don't and the staff is able to tell us which entrees can be ordered for customers with such an allergy. Some people think a peanut allergy is nothing, but it is in fact deadly when anaphylaxis is the result of ingesting peanuts/nuts. I was lucky that my son had a mild reaction, but it could have been worse. Thank goodness I always bring Benadryl and his epipen and that the ER was just across the street.
Although the staff was very apologetic, it didn't take away the fear that I had for my son going through an allergic reaction which could have been prevented with full knowledge of the menu and all ingredients in the entrees. Unfortunately we didn't get to enjoy our food and I don't think I will be back. We had to rush out of there to take my son to the ER.