First off I want to say I don't know what's with the Low star reviews but that was not my experience at all. I was greeted by Chad who is the sales manager about getting some sound and tint in my 2003 Land Rover. They showed me lots of options that I could go with including some custom jobs. I told them I was kind of on a budget and if you own a land rover you'll know what I mean. So they nailed a deck for me that fit my budget and price range. they were very helpful and took their time to show me the pros and cons of all the systems. I settled on this one deck for $200 and it was a beautiful deck with Bluetooth and all the bells and whistles. Unfortunately I didn't not have alternate transportation at the time so when I dropped the car off there they offered to give me a ride back that shows going above and beyond. They were pretty backed up in the garage when I dropped off the vehicle at 3:30 PM but they had it ready for me the next day and the installation they did looks beautiful it really adds a modern look to my 03 Land Rover and the sound is amazing I'm definitely going to be a repeat customer and I would recommend this place to anybody that is thinking about getting some custom work or just a good deck in their vehicle. Thanks to everybody at audio express!!!