Planned a skate day with my family, we went inside, completed the over 18 form, went to window to pay and was told that all skate was canceled. The cashier then walked outside (at 3:45) and posted a sign that said all skate closed due to private event. It may be a good idea to post sign before customers come inside and post on website, also when customers call....tell them all skate is closed. No apology and a waste of time and gas.